From: Eril Tan
Sent: Monday, December 05, 2011 8:09 AM
To: Sales Origin Travel
Subject: Re: Many thanks Ruby for making our trips so enjoyable

Thank you to Ruby Le and Origin Travel

How fortunate were we to choose Origin Travel  for our Vietnam side trips. November 2011 was our first trip to Vietnam. We’d read guide books and searched the internet but still had to decide on a company without firsthand knowledge. We chose Origin because the Halong Bay tour seemed appropriate for us. Thus we met Mr Ruby Le and what a wonderful advantage that proved to be.   Before leaving Australia we had exchanged several emails so we knew exactly what to expect ( and indeed everything was just as outlined).  The great help Ruby offered led us also to choosing his Sapa tour.

We could not have been happier with both the tours. Transport, accommodation, food and the guides were all of a very high standard. The guides spoke good English and were knowledgeable. We used private cars for the travel and were very impressed with the careful drivers. We are older travellers and our needs were well met.

Halong Bay . The drive to Halong  was interesting and photo stops were made. Access to the boat was very smooth and efficient. A night on the Red Dragon junk was memorable. The side trips were excellent, the food was delicious, the guide and other staff on the boat were very friendly and  helpful.

Sapa . Mr Ruby Le escorted us to the station in Hanoi and put us on the train with helpful information. The carriage was just as we ordered and the train trip quite comfortable. We were met at Lao Cai, taken to breakfast and then to the market at Coc Ly.  All praise to the very careful driver and the guide who was most helpful.  The hotel in Sapa , Chau Long,  was very well located, with lovely views over the valley, very comfortable and with excellent breakfast. Trips to villages, adjusted to meet our physical needs, were most enjoyable.

We have only praise and complete satisfaction with two trips with Origin Travel in November 2011.  Mr Ruby Le proved to be not just an efficient and reliable organiser, but also of great assistance in resolving a personal issue unrelated to the tours.

We would particularly like to comment on the extra special assistance given to us by Mr Ruby Le. We would highly recommend Origin Travel for reliability, careful planning, competent and very helpful staff.  Many thanks Ruby for making our trips so enjoyable.

Teng and Eril Tan

Melbourne, Australia.

————————————————————————————————–

—–Original Message—–
From: Don Wilkinson
Sent: Friday, July 15, 2011 2:57 PM
To: Sales Princess Junk
Subject: RE: How about your tour on our Princess Junk?

Dear Mr Ruby Le,

We had a wonderful visit to Halong Bay which you organised.  Every part of the trip was well organised – the car journey both ways , the reception on the Pricess junk. the food on board was magnificent.  We have recommended you and this particular tour to our friends and we know at least one couple of friends are seriously looking at  making a holiday in Vietnam next year.

Thank you so much for your help in organising a very memorable visit for us

Best Regards,

Donald & Josephine Wilkinson

————————————————————————————————–

From: ebbe roe photo []
Sent: Thursday, July 07, 2011 10:46 PM
To: Sales Princess Junk
Subject: Re: How about your Tour to Halong Bay?

Ruby, the trip was spectacular. Ha Long is definitely an amazing place. The country side is a total contrast to the hectic Hanoi. The ascending dragon / descending dragon… It is true.

I do only wish we had more time.

The ship’s captain and crew were great. My wife’s birthday was as perfect as could be. They went out of their way and made her special food, built a model boat of fruit and vegetables,  and even sang a her a song.

I got some great pictures, and put them on my website. http://www.ebberoephoto.com/

I have told many people about your trip and showed them my photos. Some may be contacting you soon

Thank you for meeting us and telling us stories of Vietnam. I only wish I had more time to sit and talk. We were only in Vietnam for 5 days. Because the only words in the Vietnamese language I know are names of food, I didn’t get to talk to the people enough.

Someday I hope to return. Cám ón

Ebbe

ebbe roe yovino-smith

San Francisco based photographer

————————————————————————————————–

From: John Spencer []
Sent: Wednesday, March 23, 2011 10:12 AM
To: info@originvietnam.com
Subject: Re: Halong Bay Cruise & SaiGon City tour on 22nd March!

Hi Daniel.

I would like to thank you for your assistance in arranging firstly our trip to halong bay and the city tour of Saigon, The tour was excellent and our guide Hong was also excellent.

He was extremely knowledgeable and had a great personal, we will recommend originvietnam to our friends and will certainly be back to Vietnam and will use your service again.

Many thanks from all of us.

Kind regards.

John.

————————————————————————————————–

Dear Ruby.

Here we are back at home after very long flights.

From all family we want to thank for your amazing support. You and your company, Origin Vietnam, has done a wonderful job from hotel selections, tours, guidance, restaurants, and assistance. We got the friendly Vietnamese people and their country in our hearts.

And, let me tell you, your nice program to support schooling for the Cong Dam fishing village is something that give to tourists the real sense of visiting spectacular landmarks and putting a small sand grain for future generations. This has been a great experience and a regarding opportunity to share with kids from this beatiful area. Your campaign is certainly a nice program that says a lot about your great sense for supporting your nice country. Please, keep same enthusiasm and your dream will be a reality in the near future. Count with us to spread your ideas and get the support needed for these kids.

Jorge – Colombia

—————————————————————————————————

Dear Ruby,

It’s time to say THANK YOU. It was a really great trip into the halong bay:
perfect crew, perfect group and a perfect dinner in the cave with a perfect birthday surprise for my boyfriend. We’ll never forget it and recommend you and Origin Travel in every case.

From Germany in the beginning springtime (12 degrees !!!) many greetings and keep care of you and your ideas

Iris – Germany

—————————————————————————————————

Dear. Ruby,

Our stay in the Princess Junk will remain as one of our best souvenir, not only from our travel in Vietnam but from our life.

The kindness of the staff, the super diner plenty of details and surprises. The earrings and flowers you gift to my wife all of these in a superb landscapes it is the Halong Bay. When we spoke to our family and friends about our travel in Vietnam, one important point is the trip in the Princess.

You ask me for some comments in order to improve your service. Sorry but I can´t. I can´t because is difficult to find something better than your junk, your staff, and all. We miss you, your country and people…..Cristina Berenguer

—————————————————————————————————-

Dear Mr Ngoc

My family and I would like to thank you and our appreciation for your hospitality during our recent holiday in Hanoi & Halong. Everyone enjoyed very much with your tour guide Mr Hoang who introduction and care given during our short stay. please say hello to him for me with best wishes to him and his family.

I would also like to thank you for your professional job and care in taking job seriously in finding my reading spectacles in such a short time. The pair of spectacles has a lot of sentimental value for me. Mr Low Kihong

—————————————————————————————————-

Dear. Daniel,

Thank you very much, we really enjoyed the stay at your junk, and the dinner was just unforgettable! I have already phoned our travel agency in Spain to recommend your company as you all have been so nice and professional. It has been a great luck discovering Halong Bay with you all. Yours sincerely . Best wishese from Carol – Austrailia

—————————————————————————————————-

Hi. Ruby Lee,

I would love to say you have a great product and we will recommend your junks to our friends – the one day and one night on the boat was a memorable experience – the quality of service and attention to all details was excellent – in particular I´d give a special mention to the catering crew and the chef – we had a wonderful meal on board and the chef´s creation´s were magical. Thanks again for giving us such a special experience in Vietnam – I wish we could have spent more time in Halong Bay, next time. Hanal Joung – UK

Please email us your feedback and stories at ruby@originvietnam.com